Reviews

Great customer service and competitive pricing.

Fast delivery and the price a very competitive

Ordering and supply of appliance excellent.Delivered early
very good sevice

Offered competitive prices, provided updates to keep me informed about delivery and parcels containing china arrived in perfect condition. A 5 star experience!

Easy ordering and fairly quick delivery. Appliance arrived in perfect condition. All good so far

Item arrived packaged in what could only be described as a bin bag with no packing protection. No surprises to find it damaged and had to be replaced.
Was told on Monday that replacement had been dispatched and would arrive by the Wed, but chased Thursday as still no sign and told it would arrive Fri or following Monday.
When no sign of item on the Mon, chased again to be told it was now discontinued and I could have a refund?
Told them it was extremely poor service to state twice it was on the way only to then say it wasn't as it didn't exist!, They merely made a refund without even an apology.
Avoid this "trusted" shop, they've wasted 2 weeks and don't seem to care about delivering good customer service

The items we recieved are great quality and price was very good

Easy to order and fast delivery

Easy to order and fast delivery

Excellent communication, fantastic delivery time and lovely helpful delivery guys. Brilliant price as well. Thanks a lot.

Great service all round. Great product at a great price, driver was on time, polite and really helpful plus he was more than happy to wait as I checked my kamado joe wasn’t damaged.

Followed up order with delivery confirmation call. Arrived on time with product as described

Great price and very quick service and delivery

Great products and brilliant prices

Not had delivery yetthink it wasnt in yet

Great service

I put 5 stars for the promptness of delivery, but the delivery itself has a lot to be desired, we were in the house waiting for the delivery, neither the doorbell or the door was knocked because 2 hours after it was expected we got a text to say it had been delivered 4 doors away, the driver couldn't be bothered to deliver to the right house. as it was we were unable to check the item for damage, Fortunately it was well packed and undamaged. service great - delivery rubbish.

Pricing was competitive and the initial conversations useful and attentive. After the order was placed the communication wasn't so good, when certain items didn't arrive I didn't get a quick response and had to chase to get further details. The after sales service definitely needs more focus.

The site is easy to use, prices are competitive, and delivery is quick. This was my first purchase, but I’ll be using them again.

Good product, good price, quick delivery,

Parcelforce delivery could not be tracked so had to wait in all day for delivery

responsive

Fast easy helpful

Good product . But it takes bit extra time to heat the food

I tried to return the part as it was the wrong part I ordered, they wouldn’t accept the return, even though it’s still within the 30 days

Telephone service and speedy delivery all help for good customer relations. Will use again when needed

Returns policy for small items is bad.

Really great service. Items ordered and delivered within a week. All as described and functions really well.

Prompt delivery, competitive price so all we wanted

Good service

The toaster was at a competitive price, the website was easy to use along with the payment. The toaster arrived the next morning, I would use this company again.

Competitive pricing and quick delivery

Timely delivery. Value for money price for items bought. Have to say didn't like the quote system needed to be followed.

Foster EcoPro 600Lt freezer arrived. Looks amazing. Super easy ordering. Very helpful customer service. Fast delivery and great follow up. Will use again if I have further requirements. Well done!

Very helpful on phone, quick and easy to order with

Good efficient service

next day delivery as promised, would highly recommend, thank you

Great service. First item damaged in transit, uplifted and replaced promptly. Thankyou

Good quality, good price , quick delivery, highly recommended

Efficient.
Despite freezer damage and having to go back it was resolved very quickly. Even the Hadfield couriers were respectful when delivering the freezer. Thank you

Very fast and efficient with great prices.
I can highly recommend the company.

Quick delivery

Items arrived very quickly. 2 mugs were damaged in transit but communication with Catering Appliances was excellent and the damaged ones were replaced within a couple of days. Will definitely use again.

Great service, but thought the postage was a bit expensive

Early Delivery

Product as described prompt delivery

very good company and people i only give 3 stars because of very late delivery of few items (water boiler while was in stock )

Excellent customer service and delivery.