Reviews

Thank you for taking the time to leave a review, it is very much appreciated.

We’re sorry that your experience with us was not positive. Please be assured we do all we can to ensure the information provided by our suppliers is correct. We will feed back your comments to the manufacturer so they are aware of the incident and apologise again for any inconvenience caused.

Thank you for taking the time to leave a review, it is very much appreciated.

Thank you for taking the time to leave a review, it is very much appreciated. Please let us know what we need to do to reach 5 stars.

Thank you so much for giving us 5 stars. You made our day!

Thank you so much for giving us 5 stars. You made our day!

Thank you for your 5-star review! We very much appreciate your feedback.

We’re very grateful that you took the time to leave us a 5-star review. Thank you!

We’re very grateful that you took the time to leave us a 5-star review. Thank you!

Thank you so much for giving us 5 stars. You made our day!

We’re very grateful that you took the time to leave us a 5-star review. Thank you!

Thank you so much for giving us 5 stars. You made our day!

Thank you for taking the time to leave a review, it is very much appreciated. Please let us know what we need to do to reach 5 stars.

Thank you so much for giving us 5 stars. You made our day!

We’re very grateful that you took the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for taking the time to leave a review, it is very much appreciated.

That is great to hear! Thank you for your review, it is very much appreciated.

Thank you for taking the time to leave a review, it is very much appreciated. We are so sorry regarding the delivery issue and will make sure the transport company is aware.

That is great to know. We look forward to hearing from you again soon

We have noted your one-star review and acknowledged an incident with your delivery date, Unfortunately like all companies in our market place, we are at the mercy of our couriers. Any incidents are always reported to improve the standard of service we receive. I apologise that on this occasion, you did not receive the high standards to which we would like to maintain.

We’re very grateful that you took the time to leave us a 5-star review. Thank you

Thank you for your review, please let us know what we need to do, to reach 5 stars.

Thank you so much for giving us 5 stars.

That is great to know. We look forward to hearing from you again soon

We apologise on behalf of our Supplier. We are investigating this situation to address how and why it occurred, so prevent it from happening in the future.

Thank you so much for giving us 5 stars. You made our day!

Thank you for your review, it is very much appreciated.

We have investigated this and noted that the date of delivery was specified on your order confirmation - which clearly stated the item was on back order. Unfortunately similar to most medium style companies, once an order has been taken, there are certain processes we have to follow to provide a refund which are industry standard. in time.

That is great to know. We look forward to hearing from you again soon

Thank you for your 5-star review! We very much appreciate your feedback.

That is great to hear! Thank you for your review, it is very much appreciated.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you so much for giving us 5 stars. You made our day!

Thank you so much for giving us 5 stars. You made our day

Thank you so much for giving us 5 stars. You made our day!

Please can you let us know how we can improve our service. Thank you.

That is great to hear! Thank you for your review, it is very much appreciated.

Thank you so much for giving us 5 stars. You made our day!

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for your review, please let us know what we can do to take your review to 5 stars?

Thank you so much for giving us 5 stars. You made our day!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Hi there, I have investigated this and cannot see any evidence that you have contacted us regarding this matter. As per our T&C's We accept returns within 14 days - but unless faulty, there is (an industry standard) up to 25% re-stock fee - we will always look to reduce these fees if an alternative is required.

I have checked your account for an order of sigma coffee spoons and I cannot see any request for a return. Had this been processed within our allocated time period this should have been okay.

Thank you for your review, please let us know what we can do to take your review to 5 stars?

Thank you so much for giving us 5 stars. You made our day!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

That is great to know. We look forward to hearing from you again soon. Thank you.

That is great to know. We look forward to hearing from you again soon

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your review, please let us know what we can do to take your review to 5 stars?

Thank you so much for giving us 5 stars. You made our day!

Thank you for your review, please let us know what we need to take it to 5 stars.

Thank you for taking the time to leave a review, it is very much appreciated.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you so much for giving us 5 stars. You made our day!

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for taking the time to leave a review, it is very much appreciated.

That is great to know. We look forward to hearing from you again soon

Thank you so much for giving us 5 stars. You made our day!

That is great to know. We look forward to hearing from you again soon

Thank you so much for giving us 5 stars. You made our day!

Thank you so much for giving us 5 stars. You made our day!

We’re very grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your review.

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for taking the time to leave a review, it is very much appreciated.

Thank you so much for giving us 5 stars. You made our day!

Thank you for giving us 5 stars

Thank you for your review, I do believe that one of the sales team had contacted you to advise that there was an unfortunate picking issue, with malfunction of the picking equipment in the manufacturers warehouse that had effected the delivery eta of your knives. We do believe that this issue has now been corrected and that there should be no further issues going forward. We apologise for any inconvenience that this caused and hope to be of further assistance to you in the future.

Thank you so much for giving us 5 stars. You made our day!

That is great to hear! Thank you for your review, it is very much appreciated.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for taking the time to leave a review, it is very much appreciated.

Dear Glen (As per your latest review, I believe this is the same order) Thank you for your comments. We experienced a technical issue over the last Bank Holiday weekend which resulted in some of our products being advertised incorrectly at a substantially low (below cost) price. We identified the issue and rectified it as quickly as possible. Unfortunately, your order was among the few affected by this issue. It was cancelled and no payment was taken. As a gesture of goodwill, we did offer the product to you at a discounted rate. This was a genuine and honest mistake on our part. Please accept our sincere apologies for the inconvenience caused.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!