Reviews

Thank you for giving us 5 stars

Thank you for your review, I do believe that one of the sales team had contacted you to advise that there was an unfortunate picking issue, with malfunction of the picking equipment in the manufacturers warehouse that had effected the delivery eta of your knives. We do believe that this issue has now been corrected and that there should be no further issues going forward. We apologise for any inconvenience that this caused and hope to be of further assistance to you in the future.

Thank you so much for giving us 5 stars. You made our day!

That is great to hear! Thank you for your review, it is very much appreciated.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for taking the time to leave a review, it is very much appreciated.

Dear Glen (As per your latest review, I believe this is the same order) Thank you for your comments. We experienced a technical issue over the last Bank Holiday weekend which resulted in some of our products being advertised incorrectly at a substantially low (below cost) price. We identified the issue and rectified it as quickly as possible. Unfortunately, your order was among the few affected by this issue. It was cancelled and no payment was taken. As a gesture of goodwill, we did offer the product to you at a discounted rate. This was a genuine and honest mistake on our part. Please accept our sincere apologies for the inconvenience caused.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your review. We very much appreciate your feedback. We are pleased to hear that our excellent customer service team were able to work closely with you to resolve the situation.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your 5-star review! We very much appreciate your feedback.

Thank you for your review. We always aim to offer as much information as possible to our customers. We stock over 50, 0000 items and work closely with our suppliers to ensure clear product information is provided. We have noted your comments and will endeavour to work closely with this particular supplier to acquire clearer information going forward.

Thank you for your review.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for your 5-star review! We very much appreciate your feedback.

That is great to know! We look forward to hearing from you again soon. Many thanks.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

That is great to hear ! Thank you for your review, it is very much appreciated

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you so much for your comments. We are glad the situation was resolved and the second item was delivered promptly.

Thank you for your review. We welcome feedback to improve our performance

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

Thank you for the 5 Stars and for taking the time to write a review. It is very much appreciated.

We are very grateful for you taking the time to leave us a 5-star review. Thank you!

That's great news ! Thank you for the great review and 5 Stars

Thank you for your 5 Stars - It is very much appreciated

Thank you so much for the 5 Stars - We are very grateful

Thank you for the 5 Stars ! We are glad that you got all the information you required

Hello and thank you for your review. I am sorry to hear of your disappointment with our service. I have looked into this case as waiting 10 days for a replacement is not acceptable. I see that you called us on the 5th March to advise us of a delivery damage. We dispatched a replacement on the 6th March. I do see that Parcelforce did not deliver until 11th March. I will initiate a complaint with Parcelforce as to why this was not delivered on the overnight service that we requested.

Thank you for your 5 Star review - It is greatly appreciated

Hello and thank you for your review. It is greatly appreciated. We do try to be competitive but sometimes it is just not possible.

Thank you for your great review and 5 Stars. Things do go wrong sometimes and I am please we managed your replacement quickly and efficiently.

Thank you for your 5 Stars - It is greatly appreciated

Thank you for the great review and 5 Stars - We really appreciate all the reviews

Thank you for the 5 Stars - It is really appreciated.

Thank you for your review and the 5 Stars - It is very welcome !

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We are glad the issue was rectified to your satisfaction. Thank you for the 5 Stars it is very welcome

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

That is great to hear ! We look forward to hearing from you again soon

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for your feedback. We are glad that your issue was resolved

Thank you so much for your comments and glad your order arrived promptly What could we do to improve on 4 Stars ?

Thanks for your 5-star review! We sincerely appreciate your feedback.

Thanks for your 5-star review! We sincerely appreciate your feedback.

Thanks for your 5-star review! We sincerely appreciate your feedback. We try our very best to offer competitive pricing and quick delivery.

Thanks for your 5-star review! We sincerely appreciate your feedback. We are glad you had a positive experience and look forward to welcoming you back in the future

Thanks for your 5-star review! We sincerely appreciate your feedback.

Hello and thank you for your review. We welcome all reviews as a way to improve our services. I have reviewed your order and I have passed on your comments to the couriers concerned. Please accept our sincere apologies for any inconvenience caused.

Thank you so much for giving us 5 stars. You made our day!

We wholly apologize that you had a poor experience, Unforutantly we were let down by our suppliers on this occasion who assured us they had one of these products in stock. Apologies again for any inconvenience caused

Thanks for your 5-star review! We sincerely appreciate your feedback.

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for being our customer and leaving us a wonderful 5-star review.

Thank you for the review! Your feedback is much appreciated and helps our team improve.

Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Thank you very much for sharing your review. We love hearing from our customers

Thank you! Your positive feedback is much appreciated.

Thank you for your 3 stars all reviews appreciated.

Thank you for the positive feedback!

Thank you for the review! Your feedback is much appreciated and helps our team improve.

We are very sorry to hear that your package arrived damaged but I am glad this was sorted out quickly for you We hope to deal again with you soon

Amazing feedback. Thank you so much for giving us 5 stars!