Complaints

You can make a formal complaint by Post, Email or Phone

Write to:
Complaints Manager, JJ Martin (Catering Appliance Superstore) Ltd, Mintsfeet Road South, Mintsfeet Industrial Estate, Kendal, Cumbria, UK, LA9 6ND

Email:
complaints@catering-appliance.com

What happens next?

When you've made your complaint, we will:

1. Send an email to let you know that we’ve received it (as long as you’ve provided a valid email address)
2. Investigate your complaint, we aim to respond to complaints within 10 working days.